FAQS

VR
FAQ

The target market of our brand has been continuously developed over the years.
Now, we want to expand the international market and confidently push our brand to the world.

  • FAQ
  • Why need to use tick and flea collar for pet?

    The flea and tick repellent collar for pets can help pets to get rid of the annoying flea, tick, mosquitoes, flies etc. with 100% natural ingredients. The pet collar contains natural essence oil. The fragrance of the oil can repel the insects-flea, tick, mosquito away. The slow released technology can let the collar last for at most 8 months.

  • Are flea collars waterproof and safe for pets?

    Yes, our upgraded waterproof design which also includes an emergency breaking point for cats collar, allows your pet to walk and play in the rain or snow without worrying about their safety and the effectiveness of the collar.

  • Why should pets use flea and tick squeeze on constantly?

    The fleas and ticks can cause severe anemia in the pets. Besides, diseases can be spread by fleas and ticks among humans and animals. There are already a large number of people reported to be killed by ticks nationwide.

  • If I seldom take my pet out and there are no fleas can be seen on him/her, is it still necessary to use compound fipronil?

    Only 5% of the fleas can be seen by human eyes and the rest 95% are baby fleas, flea eggs which can't be seen easily. We suggest preventing these from happening rather than curing.

  • Why use pest repellent spray constantly?

    After the larvae of pests such as fleas grow, they feed on blood to create a circulating infection. Eggs drop from pets and hatch into adults in 2-5 days. To stop the eggs from multiplying, spray on pets and their surroundings. The plant extracts insect repellent ingredients, which directly act on the nerves of the pest while repelling insects without harming the pet's health. Safe, harmless, and lasting protection.

  • What are the advantages to use flea shampoo on pets?

    Flea shampoo can try to solve pet hair knots that are rough and difficult to comb, dull coat color, body odor, itchy dry skin, severe hair loss, and prevention of fleas and lice. A variety of natural plant extracts, in addition to effectively preventing fleas, can also make pet hair fluffy.

  • How does calming spray work?

    Dog/cat simulate pheromone behavior correction spray emits a hiss of air with a pheromone to interrupt undesirable behaviors in pet.

  • What is your terms of delivery?

    EXW, FOB, DAP.

  • What's your payment term?

    Our payment term for CUSTOM order is 30% deposit in advance, balance 70% before shipment for orders.

  • Can I make mixed order?

    Yes, we have various color & size,mixed order is accepted.

  • Can The Price Be Cheaper?

    The price depends on your demand (shape, size, quantity). Usually, you can get better price provided large orders.Please contact us.

  • How can we trust your products?

    Our products have passed to the strict certification of MSDS, SGS and EPA. We are worthy of your trust, and playing order will become more safe.

  • Can we have our logo on our products ?

    Yes,we can do the printing, label,logo on the products.

  • Can you customize ? Can you provide OEM service? What format of the file do you need if I want my own design?

    Yes, we can offer not only customized products and packaging are available. It's also worthy to mention that we can help you to find what you exactly want which we often do for recent customers. They offer us samples or ideas, we find the right goods. We have our own professional designers. So you can provide JPG, AI, CDR or PDF, etc. We will draw artwork for mold or printing screen for you.

  • Can we have your samples for customer ? How long is the sample lead time?

    Yes,of course.we can offer your free samples,but dear client,please kindly pay the freight. Thanks! For existing samples, it takes 1-2 days. They are free. If you want your own designs, it takes 3-7 days, subject to your designs whether they need new printing label, etc.

  • How about the shipping cost? How much is the freight charge?

    If your goods is not large, we can send goods to you via courier, such as FEDEX, UPS, we cooperate with them for a long time, so we have a good price. If your goods is large, we will send to you via sea, we can quote the price to you, then you can choose whether use our forwarder or yours. To save cost for you and make sure that you can get goods earlier, we suggest deliver small quantity by express. For large quantity, we suggest to deliver by sea.

  • What is your MOQ ?

    Usually our MOQ is 1,000 pcs. But we accept lower quantity for your trial order. If you want customized sample, MOQ will be 3,000 pcs.

  • How long is the production lead time?

    It usually takes 15-20 days for MOQ. It all depends on your quantity.

  • What kind of packaging do you provide?

    For flea collar, we provide tin box, plastic box and blister card. For flea drops, we provide cardboard and tin box package.

  • How can we guarantee quality?

    Always a pre-production sample before mass production;
    Always final Inspection before shipment.

  • FAQ

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